Last Updated: 24/11/2025
Welcome to LabSoln. This Shipping Policy outlines how we process, dispatch, and deliver orders placed on our website www.labsoln.in.
By placing an order, you agree to the terms outlined below.
1. GENERAL OVERVIEW
We aim to ensure fast, reliable, and secure delivery of all orders.
We partner with trusted courier and logistics providers to ensure timely and safe delivery across India.
2. SHIPPING LOCATIONS
We currently ship to:
- All major cities across India
- Most tier-2 and tier-3 cities
- Remote areas where courier partners are available
If your location is not serviceable, we will notify you before dispatch.
3. ORDER PROCESSING TIME
Processing Duration:
Orders are processed within 1–3 business days after payment confirmation.
Processing includes:
- Product verification
- Quality checks
- Packaging
- Handover to courier partners
Processing may be delayed during peak seasons, holidays, or due to high order volume.
4. SHIPPING & DELIVERY TIME
Estimated Delivery Durations:
- Metro Cities: 3–6 business days
- Tier-1/2 Cities: 4–8 business days
- Remote/Rural Areas: 7–12 business days
Delivery timelines may vary due to:
- Courier availability
- Weather conditions
- Government restrictions
- Unforeseen delays
5. SHIPPING CHARGES
Shipping charges are calculated at checkout based on:
- Delivery location
- Order weight & dimensions
- Shipping method selected
Promotional offers like Free Shipping may apply automatically when eligible.
6. ORDER TRACKING
Once your order is shipped, we will share:
- Tracking ID
- Courier partner details
- Tracking URL (if available)
You can track your shipment within 24 hours of dispatch.
If tracking details aren’t active yet, please allow some time for the courier’s system to update.
7. PACKAGING
We ensure that all products are securely packaged using:
- Protective wraps
- Weather-resistant packaging
- Fragile handling (where necessary)
If you receive damaged packaging, please record a video and contact us immediately.
8. SHIPPING CONFIRMATION & NOTIFICATIONS
You will receive:
- Order confirmation email/SMS
- Shipping confirmation email/SMS
- Delivery updates (if supported by courier)
9. FAILED DELIVERY ATTEMPTS
If the courier is unable to deliver due to:
- Incorrect address
- Phone not reachable
- Customer unavailable
- Refusal to accept delivery
The order may be:
- Re-attempted
- Returned to us
Re-shipping charges may apply if the failure is due to customer error.
10. DELAYS & FORCE MAJEURE
Shipping may be delayed due to:
- Natural disasters
- Strikes or political unrest
- Pandemic restrictions
- Logistics failures
- Unfavourable weather
We will try our best to provide updates, but such delays are outside our control.
11. INTERNATIONAL SHIPPING
Currently, we do not offer international shipping.
This applies to all products listed on LabSoln.
12. WRONG OR INCOMPLETE ADDRESS
If you enter an incorrect or incomplete address:
- We are not responsible for failed delivery
- The order may be returned by the courier
- Additional shipping charges may apply for re-delivery
For assistance, contact us within 12 hours of placing the order.
13. DAMAGED OR MISSING ITEMS
If your parcel arrives damaged or items are missing, you must:
- Record a video while unboxing
- Take clear photos of the packaging and product
- Contact us within 24 hours of delivery
We will investigate and provide resolution as per our Return & Refund Policy.
14. CONTACT US FOR SHIPPING SUPPORT
For help regarding shipping, tracking, or delivery:
LabSoln
📞 Mobile: +919925991123
📧 Email: info@labsoln.in