📄 Privacy Policy for LabSoln

Last updated: 24/11/2025

Welcome to LabSoln (the “Site”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a transaction on www.labsoln.in (“Website”).

By using our Website, you agree to the terms of this Privacy Policy.

1. WHO WE ARE

Website Owner: LabSoln
Legal Name (as per PAN): Pavan Vasudev Sharma
Website: www.labsoln.in
Contact Email: info@labsoln.in
Contact Number: +919925991123

This Website is operated by Bhomiyo Digital.

2. INFORMATION WE COLLECT

We collect the following categories of information:

A. Personal Information

When you use our website, contact us, or transact, we may collect:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (handled securely by payment gateways)
Organization/Company details (if provided)

B. Technical & Usage Data

Automatically collected via cookies, analytics tools, or browsers:

IP Address
Browser type/version
Device information
Time zone
Pages viewed & interaction data
Referring website

C. Transactional Data

Order details
Payment confirmations
Invoices and receipts

D. Communication Data

Emails, calls, WhatsApp messages, and customer support interactions.

3. HOW WE USE YOUR INFORMATION

We use your information to:

A. Fulfill Orders

Process purchases
Deliver products
Manage payments
Provide invoices & order confirmations

B. Communication

Respond to support inquiries
Send updates, alerts, and service notifications

C. Website Improvement

Analyze user behavior
Enhance performance and UI
Fix errors

D. Legal & Security Purposes

Prevent fraud
Comply with government/regulatory requirements
Protect the Website against misuse

4. SHARING OF INFORMATION

We never sell your personal data.
However, we may share data with:

A. Service Providers

Delivery partners
Payment gateways (Razorpay/PayU/Stripe/etc.)
Website hosting providers
Analytics tools (Google Analytics, Meta Pixel, etc.)

B. Legal Authorities

If required by:

Law
Court order
Government regulation

C. Business Transfers

In case of:

Sale
Merger
Acquisition

Your data may be transferred as part of assets.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

Improve website usability
Save login preferences
Track browsing behavior
Analyze site performance

Types of cookies used:

Necessary Cookies
Functional Cookies
Analytics Cookies
Advertising/Retargeting Cookies

Users may disable cookies from browser settings, but some features may stop working.

6. DATA RETENTION

We retain your personal data only as long as necessary for:

Fulfilling orders
Legal and accounting obligations
Resolving disputes
Business analytics

Once no longer needed, data is securely deleted or anonymized.

7. PAYMENT SECURITY

All payments on our website are processed through secure, PCI-DSS compliant payment gateways.
We do not store card/UPI/net-banking details.

8. YOUR RIGHTS

Depending on your local laws (India DPDP Act 2023 / GDPR), you may have the right to:

Access your personal data
Request corrections
Request deletion
Withdraw consent
Opt-out of marketing communication
Restrict or object to processing

Requests can be made via email: [Insert Email]

9. CHILDREN’S PRIVACY

Our Website is not intended for users under 12 years of age.
We do not knowingly collect information from children.

10. THIRD-PARTY LINKS

Our website may include links to external sites.
We are not responsible for the privacy practices of these third-party websites.

11. DATA SECURITY MEASURES

To ensure data protection, we employ:

SSL encryption
Firewall protection
Secure servers
Limited internal access
Regular security audits

However, no data transmission online is 100% secure.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.

13. CONTACT US

If you have questions or requests related to this Privacy Policy, please contact:

LabSoln
Email: info@labsoln.in
Phone: +919925991123
Address: A/11 Uttampark Society, behind Nikol power station, thakkarnagar, Ahmedabad-382350